Why therapy?

Therapy is about seeking unbiased, nonjudgmental support in a safe space. Through therapy clients have the potential to experience a significant reduction of stress, increased skills for identifying resolutions to specific problems, greater personal awareness and insight, and increased satisfaction in interpersonal relationships.

Do you accept insurance?

We currently only accept insurance for individual sessions with Shakeia Brodie. She accepts Aetna, Cigna, United Healthcare, Anthem Blue Cross Blue Shield, Oxford, Oscar Health, Medicaid, and Caresource. Please obtain your copay or cost-share amount and coverage through your insurance provider for behavioral health services prior to your initial consultation. If you have other insurance we can provide out-of-network (OON) reimbursement documentation, which is known as a superbill for you to submit to your insurance for possible reimbursement. Please contact your insurance company for further information regarding out of network reimbursement rates.

How long are each therapy sessions?

Individual counseling will last approximately 50 minutes. This 50 minutes is referred to as a "therapeutic hour."

Relationship Therapy (Two or more people) will last approximately 50-60 minutes.

*In some situations counseling may be shorter than the above times. Insurance benefits may affect session times listed above. 

How often will therapy occur?

Weekly sessions are encouraged however you can discuss a different frequency of treatment with your therapist. As you progress towards your treatment goals your frequency of treatment will decrease.

What are your accepted payment methods?

We accept debit, credit, HSA, or FSA cards. Payment is processed at the time of service. Payment can be made securely at the time of session and on the patient portal prior to session.

What is your cancellation policy?

We have a 24-hour cancellation policy. Before your appointment, you’ll receive a reminder email and/or reminder text message, ensuring you have adequate time to reschedule your appointment if necessary. If you aren’t able to cancel within the 24-hour window, you’ll be charged a late cancellation fee. 

What is the No Surprise Act?

In an effort to provide up front cost all new clients are entitled to a Good Faith Estimate. You can find out more about the No Surprise Act here: https://www.dol.gov/agencies/ebsa/laws-and-regulations/laws/no-surprises-act