Are you an undergraduate or master's student in Psychology, Business Administration, Healthcare Management, or a related field looking to gain valuable hands-on experience in a mental health setting? This opportunity is also ideal for a highly motivated individual with a strong passion for mental health and a desire to contribute meaningfully to a professional team.

Arise Renewed Counseling is a small, growing private practice seeking a highly motivated and detail-oriented Office Assistant. This is an incredible opportunity to learn the operational side of a clinical business, with direct mentorship and a clear path to an Office Manager role.

What You Will Learn & Do (Responsibilities)

This position provides training in the essential functions of mental health private practice operations.

1. Front Office & Client Experience (80% of Role)

• Client Management: Serve as the first point of contact; professionally greet clients, manage check-in/check-out, and maintain a calm, welcoming office atmosphere.

• Scheduling & Coordination: Manage the calendars and scheduling for multiple therapists, handle client inquiries, and confirm appointments.

• EHR Management: Assist with data entry, file organization, and maintaining the accuracy of client information in our Electronic Health Record (EHR).

• Confidentiality (HIPAA): Learn and strictly adhere to all federal HIPAA regulations for protected health information.

2. Practice Operations & Billing Fundamentals (20% of Role)

• Billing Support: Receive training on insurance verification procedures (checking client benefits) and assisting with claims submission processes.

• Payment Processing: Process client payments (copays, fees) and manage basic accounts receivable tracking.

• Office Support: Assist the Practice Owner/Office Manager with various projects, supply ordering, and maintaining office systems.

Qualifications We Seek

• Aptitude: Eagerness to learn the administrative and financial functions of a mental health practice (we will train the right candidate!).

• Technical Skills: Proficient with computers (Google Workspace) and a quick learner for new software (EHRs).

• Soft Skills: Impeccable attention to detail, strong work ethic, and excellent communication skills.

Benefits

• Competitive hourly compensation.

• Flexible schedule (15-20 hours/week) to accommodate class load and work life balance.

• Direct mentorship on private practice business operations, billing, and management.

• Clear path for increased hours and promotion to a permanent, higher-paying role (Office Manager) upon successful performance.

• Hybrid one in office day a week

• Compensation: starting $15 an hour (potential for increase after 45 days of demonstrated positive work experience)

To Apply: Please submit your resume and a brief message explaining why you are interested in gaining experience in the mental health field below