Rhonda brings more than ten years of experience providing administrative, scheduling, and billing/insurance support to mental health practices to Arise Renewed Counseling. This means you can count on her to competently address your needs and to know the right questions to ask to get them handled satisfactorily.

Rhonda never meets a stranger, is compassionate, is open-minded and believes in always treating others respectfully, and following through on her promises. How does this impact you as a prospective or existing client? Reaching out to therapy practice for help can seem daunting, but she aims to make anyone who does feel comfortable being oneself. She attentively listens to them and honors their story and the fact that their situation is impactful to them.

Also, while Rhonda strives to be prepared to answer all inquiries that one might make, in the event she cannot, she may need to research an issue and follow up with additional details. In these instances, she aims to do this as promptly as possible and make sure others aware of the anticipated timeline for doing so.

Outside of her role as our office administrator, Rhonda enjoys traveling and exploring new foods, languages, and cultures, spending time in nature, doing arts and crafts, and just being an all-around "sponge" for learning new things and about others.

She looks forward to being a refreshing example of the way customer service should be when you interact with her.